My favorite "I'm locked up" is when somebody else logs on to the workstation that the user normally uses. "Locked up" means "there is a different user name in the user name field that mine!".
Another favorite is when a user types their password wrong enough times on our iSeries system. It does something called "varying off" (disabling the terminal until I re-enable it)...so they keep trying...at all the rest of the terminals. Pretty effective denial of service attack if you ask me!
I remember one user who was furious with me because he had worked for the company for over a year, and WHY THE HELL HADN'T I SET HIM UP WITH AN EMAIL!!!?!?!
I had...the trouble was that he had to click the icon (which is on his desktop, and on his start menu) labeled "email". Oh joy!
Also, don't get me wrong, I love my job :), sometimes the users screw up, but it's generally pretty low-impact :).
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At least you get the descriptive "internet".
Lots of times I just get "I'm locked up"...
My favorite "I'm locked up" is when somebody else logs on to the workstation that the user normally uses. "Locked up" means "there is a different user name in the user name field that mine!".
Another favorite is when a user types their password wrong enough times on our iSeries system. It does something called "varying off" (disabling the terminal until I re-enable it)...so they keep trying...at all the rest of the terminals. Pretty effective denial of service attack if you ask me!
I remember one user who was furious with me because he had worked for the company for over a year, and WHY THE HELL HADN'T I SET HIM UP WITH AN EMAIL!!!?!?!
I had...the trouble was that he had to click the icon (which is on his desktop, and on his start menu) labeled "email". Oh joy!
Also, don't get me wrong, I love my job :), sometimes the users screw up, but it's generally pretty low-impact :).