That's my understanding as well. Perhaps the author wanted the reader to empathize with the people in the article?
Seems reasonable, but perhaps it might be premature, given the premise is that we have some problems empathizing in certain contexts. Maybe this is one of them.
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The whole article is about how empathy and a safe place to speak up make a better team.
But as usual for nytimes journalists, the reading is barely tolerable.
That's my understanding as well. Perhaps the author wanted the reader to empathize with the people in the article?
Seems reasonable, but perhaps it might be premature, given the premise is that we have some problems empathizing in certain contexts. Maybe this is one of them.