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These are basically rack-mounted boxes (the one I worked with was bright yellow and looked pretty awesome) that quite literally are, under contract, not allowed to be tampered with besides providing power and plugging in cables.

They do work, though I wonder whether it is worth the cost. I can't recall exactly, but I think it cost in the region of $10,000/yr. There's also a baby version for significantly cheaper that indexes less docs.

I'm sure their search technology is significantly different as well. A large part of Google's success is being able to crawl well (their index is incredibly fresh), sort through spam and SEO gaming and then raw speed over many billions of documents. It's a lot easier to efficiently crawl and search an intranet.

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