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He's dealing with Amazon Europe Core SARL, and Amazon EU SARL which are not American companies. Their addresses are both: 5 Rue Plaetis, L-2338, Luxembourg.

Their registered adresses don't matter when their policies are dictated by the american head company. They're not somehow magically free to make 100% their own decisions just because they're in another country.

Their registered addresses matter because it dictates which laws they obey to.

Exactly correct, and thus, after talking to said appeals email, a lawyer should be the next step.

They have to make different decisions, because the laws in other countries are different.

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