Hey there, you're stealing my idea :P

Actually, that one is a good one.

I'll add my own problem: paperwork. The organization I work for has lots of seemingly useless paperwork, but it cannot be automated because of the legal requirements - we NEED to have paper signatures of customers' contracts.

That said, we're looking into minimizing it as much as possible - if only there was a widely recognized and legally accepted electronic equivalent to the signature, we could automate most of the process :(