Programmer at a Hospital -- Only have to do stuff if I get paged (rotation is 1 every 4 weeks for 7 days, 5PM-8AM). If the issue(s) affects a clinical caregiver then the issue needs to be resolved asap no matter what, priority is only regarding the issue you were paged for, if the on-call person can't resolve they will usually page additional people or escalate to a manager who can find the right people. If another team's issues are causing us problems we just need to inform the customer about what's going on and then keep them updated.
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Programmer at a Hospital -- Only have to do stuff if I get paged (rotation is 1 every 4 weeks for 7 days, 5PM-8AM). If the issue(s) affects a clinical caregiver then the issue needs to be resolved asap no matter what, priority is only regarding the issue you were paged for, if the on-call person can't resolve they will usually page additional people or escalate to a manager who can find the right people. If another team's issues are causing us problems we just need to inform the customer about what's going on and then keep them updated.