I've seen a couple of nice tools integrated with Gmail and its web UI. The ones you mention are like that. However my problem with such tools are that they are not operating on standards. For one I wouldn't want to be locked into Gmail. But more importantly, tools depending on proprietary platforms usually have a short life. For example people loved Mailbox from Dropbox, while I was the one complaining that it only works with Gmail and iCloud. And I was right, Mailbox is dying.
And also these tools get access to all of your email, which is a privacy concern. And in the context of a company, that can mean industrial espionage. Personally I cannot understand how people can trust things like IFTTT, but whatever.
There can be odd behaviors with third party apps, too, and if you get dependent on that service you're at their mercy if they don't fix the issue.
I mentioned in a separate comment, Sunrise substituted a generic email address for mine in an invite response, but with my name ("Brer Lapn <invite@sunrise.am>"), which when someone replied to the group began to propagate across multiple co-workers' Outlook as the autofill address for my name. I missed email from some people for a week before one of my coders noticed it and let me know, at which point I had to get colleagues to forward me any message with that address, contact the sender and ask them to remove it from their Outlook autofill settings, and repeat ad nauseum until correspondence started coming to me again.
I sent a bug report, they responded "we'll look into it" and never heard another word about it, so for all I know it is still happening. If we'd have integrated that into the company processes rather than just my using it to consolidate my calendars it would have been a serious problem.
100% agree with you, especially on the privacy concerns. But you have to pick your battles and, when we were looking into these tools, our battle was not the privacy of our company email or calendar.
Comments
I've seen a couple of nice tools integrated with Gmail and its web UI. The ones you mention are like that. However my problem with such tools are that they are not operating on standards. For one I wouldn't want to be locked into Gmail. But more importantly, tools depending on proprietary platforms usually have a short life. For example people loved Mailbox from Dropbox, while I was the one complaining that it only works with Gmail and iCloud. And I was right, Mailbox is dying.
And also these tools get access to all of your email, which is a privacy concern. And in the context of a company, that can mean industrial espionage. Personally I cannot understand how people can trust things like IFTTT, but whatever.
There can be odd behaviors with third party apps, too, and if you get dependent on that service you're at their mercy if they don't fix the issue.
I mentioned in a separate comment, Sunrise substituted a generic email address for mine in an invite response, but with my name ("Brer Lapn <invite@sunrise.am>"), which when someone replied to the group began to propagate across multiple co-workers' Outlook as the autofill address for my name. I missed email from some people for a week before one of my coders noticed it and let me know, at which point I had to get colleagues to forward me any message with that address, contact the sender and ask them to remove it from their Outlook autofill settings, and repeat ad nauseum until correspondence started coming to me again.
I sent a bug report, they responded "we'll look into it" and never heard another word about it, so for all I know it is still happening. If we'd have integrated that into the company processes rather than just my using it to consolidate my calendars it would have been a serious problem.
100% agree with you, especially on the privacy concerns. But you have to pick your battles and, when we were looking into these tools, our battle was not the privacy of our company email or calendar.
I guess it depends how much of your companies IP is sent around in internal emails...
Yeah, that's a good point. Nearly all of our work is open source, so we weren't too concerned about losing IP.