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Summary of first page:

* Woman encounters a problem.

* She reacts angrily instead of intelligently.

* She is surprised when the problem gets worse instead of better.

* Yelp is bad.

To be fair, there are then four more pages to this article which focus on Yelp and it's growth and impact and have nothing to do with this woman's story.

She was an extreme case of a real problem.

Yelp may not be bad all the time, but it certainly hurts people in some cases, and appears to have extortionate sales practices.

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