Verizon wireless are hopeless at customer service. I called about the 4 or 5 "Rachel from Cardholder Services" calls per day I was getting last summer. The Customer "Service" Rep claimed never to have heard of such a thing, and clutched his pearls, as if spoofing your Caller ID information was unheard of! He suggested blocking the telephone number, which is no help, as they usually call at most twice with the same spoofed number.
Comments
Verizon wireless are hopeless at customer service. I called about the 4 or 5 "Rachel from Cardholder Services" calls per day I was getting last summer. The Customer "Service" Rep claimed never to have heard of such a thing, and clutched his pearls, as if spoofing your Caller ID information was unheard of! He suggested blocking the telephone number, which is no help, as they usually call at most twice with the same spoofed number.
If I had a choice, I'd dump VZW in a hearbeat.