I just found I was being charged by Heroku for a service I never used for 8 months. I emailed them, and they offered me half off this month's bill, and nothing in for the past charges. Granted, I should have been more aware, but I've found Amazon to be extremely forgiving of my mistakes, crediting me for quite a bit of the charges for the few I've made. Given that I didn't actually touch my Heroku account, I actually feel they could have been more helpful. I say this because the big fear of cloud services is that you'll rack up charges you didn't mean to. I think a forgiving attitude for true mistakes is just good business. I'm not interested in Heroku from here on, as a result.
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I just found I was being charged by Heroku for a service I never used for 8 months. I emailed them, and they offered me half off this month's bill, and nothing in for the past charges. Granted, I should have been more aware, but I've found Amazon to be extremely forgiving of my mistakes, crediting me for quite a bit of the charges for the few I've made. Given that I didn't actually touch my Heroku account, I actually feel they could have been more helpful. I say this because the big fear of cloud services is that you'll rack up charges you didn't mean to. I think a forgiving attitude for true mistakes is just good business. I'm not interested in Heroku from here on, as a result.