In a highly-competitive marketplace, the stores that treat people right will win volume. Those who win volume take the market. So don't rip customers off (or be extremely quick to correct it when you're called out) and you'll gain customer loyalty and all the subsequent transactions.
The world doesn't owe you a deal, but then again, the customer doesn't owe you their next purchase. Life is long. As a store, your job is to keep earning customer trust so they come back.
There are all kinds of players along the spectrum. It's just that the ones that grow to become the largest (Amazon, Walmart, Costco, Jet, etc.) tend to operate this way (and offer Everyday Low Prices).
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We just have a different view.
In a highly-competitive marketplace, the stores that treat people right will win volume. Those who win volume take the market. So don't rip customers off (or be extremely quick to correct it when you're called out) and you'll gain customer loyalty and all the subsequent transactions.
The world doesn't owe you a deal, but then again, the customer doesn't owe you their next purchase. Life is long. As a store, your job is to keep earning customer trust so they come back.
How do you reconcile your view of how you think things are with how they actually are?
ie. if what you're saying were true, why are there still businesses that only give deals to people who hunt for them?
There are all kinds of players along the spectrum. It's just that the ones that grow to become the largest (Amazon, Walmart, Costco, Jet, etc.) tend to operate this way (and offer Everyday Low Prices).