I'm glad to hear that there are people at Amazon who have had good experiences. But I'm surprised at this attitude:

The hardest problems in technology, bar none, are solved at Amazon...They come here because innovation in technology happens here more than anywhere else...Today, we’re the world’s most innovative technology company that just happens to sell books, among other things

I wonder who outside the company would agree with that?

The idea that Amazon solves the hardest problems in technology, "bar none," is ridiculous.