making a simple credit card payment to Macy's cost me 2 hours of wasted time. They frequently apply payments to the wrong accounts. I feel your pain about sitting on the phone
Why do you keep an account with them if it's so difficult to work with them? If you paid with an account held by a bank instead of by them, it might be much easier to make your payments and regain you those 2 hours a month.
Comments
making a simple credit card payment to Macy's cost me 2 hours of wasted time. They frequently apply payments to the wrong accounts. I feel your pain about sitting on the phone
Why do you keep an account with them if it's so difficult to work with them? If you paid with an account held by a bank instead of by them, it might be much easier to make your payments and regain you those 2 hours a month.