Many startups focus on growth because acutal profitability is largely irrelevant - just show enough sustained growth and you'll get bought by Apple, Google or whomever. Focusing on retention would require them to actually care about people using the product, and not only about bringing more of them to increase the metrics that lead to the Big Payoff.
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Many startups focus on growth because acutal profitability is largely irrelevant - just show enough sustained growth and you'll get bought by Apple, Google or whomever. Focusing on retention would require them to actually care about people using the product, and not only about bringing more of them to increase the metrics that lead to the Big Payoff.