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Why I closed my Coinbase account after 10 days

3 pointsrichf3 comments
On HN

Two words: customer service. (or lack thereof)

I decided to dabble into the world of Bitcoin by creating a Coinbase account and buying a small amount of bitcoin. After the standard length of time required to verify my bank account, I placed an order. Few days later, my order was cancelled for being fraudulent (which it is not). After going back and forth with customer service, it's been days and I still don't have my order - so I closed my account. It's a shame too as I really wanted to purchase some bitcoin. Oh well.

tl;dr - Closed Coinbase account after 10 days due to bad customer service.

Comments

Get a local wallet in your own computer/phone and use localbitcoins.

You dodged a bullet there.

Why is that?

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