How small teams can win through exceptional customer serviceblog.eventjoy.com 7 pointstgoldberg12 years ago1 commentSaveHideCopy link On HNComments−btrautsc12yAll 100% true. Big companies consistently botch this - by treating a person like a person and going out of your way to solve issues (being preemptive is even better) you can outcompete bigger competitors
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All 100% true. Big companies consistently botch this - by treating a person like a person and going out of your way to solve issues (being preemptive is even better) you can outcompete bigger competitors