How not to handle support as a hosting companychillyorange.com 1 pointmjnaus12 years ago2 commentsSaveHideCopy link On HNComments−labpdx12yAt the end of day one, possibly day two, of the site being down and losing money, I would have already transferred services and moved on.−mjnausOP12yYup, in hindsight I should have done just that. However at that point I was still hopeful and positive that VPS9 support would step up (since they've been helpful in the past with smaller issues).
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At the end of day one, possibly day two, of the site being down and losing money, I would have already transferred services and moved on.
Yup, in hindsight I should have done just that. However at that point I was still hopeful and positive that VPS9 support would step up (since they've been helpful in the past with smaller issues).