Restaurant bans tipping, service got better and they made more moneyqz.com 4 pointsnickler12 years ago2 commentsSaveHideCopy link On HNComments−kbenson12yThe Freakanomics podcast covered some of this as well[1]. It was interesting when they covered the racism and sexism aspects.1: http://freakonomics.com/2013/06/03/should-tipping-be-banned-...−nicklerOP12yAs a restaurateur I love the idea, but shouldn't the service be the same? A good manager isn't waiting for a server to report being undertipped, but actively looking to fill holes that service may have missed.
Comments
The Freakanomics podcast covered some of this as well[1]. It was interesting when they covered the racism and sexism aspects.
1: http://freakonomics.com/2013/06/03/should-tipping-be-banned-...
As a restaurateur I love the idea, but shouldn't the service be the same? A good manager isn't waiting for a server to report being undertipped, but actively looking to fill holes that service may have missed.