I really wonder if companies have always behaved like lawless animals or if this is a relatively recent trend. I never see Bell or any other company in older media (or, in fact, current media portraying the past) acting like this.
Is it a combination of dwindling profits forcing companies to search for profits in every corner, even selling customer info? A flood of competition breaking up monopolies? Or something else entirely? Could anyone older and wiser 'round these parts fill me in?
I think the rise of the internet and the way do business thereon - fairly transparently, and socially - has made us more aware of how 'legacy' companies are behaving. Our expectations of how businesses should work has changed.
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I really wonder if companies have always behaved like lawless animals or if this is a relatively recent trend. I never see Bell or any other company in older media (or, in fact, current media portraying the past) acting like this.
Is it a combination of dwindling profits forcing companies to search for profits in every corner, even selling customer info? A flood of competition breaking up monopolies? Or something else entirely? Could anyone older and wiser 'round these parts fill me in?
I think the rise of the internet and the way do business thereon - fairly transparently, and socially - has made us more aware of how 'legacy' companies are behaving. Our expectations of how businesses should work has changed.