While maybe not a completely new concept, this does have some thoughtful features.
Like he says, a picture does say a thousand words. Sometimes there are bugs/behavior that are either difficult to describe or simply much easier to understand when presented with a video. I once recorded a short bug video for Airbnb when I saw odd behavior on their homepage in one browser and not in another, and I used Screenr to do this, which you can see here - http://www.screenr.com/IYq
Using Screenr was simple but does have differences from what he seems to be proposing, namely ease of use and secure sharing. Screenr was easy enough to use but I did have to log-in. To have a typical user provide feedback and even go to the trouble of recording a video, it would make sense to allow anonymous uploads or simple one-step registration. And with Screenr there doesn't seem to be a way to have private videos (like YouTube or Vimeo) so I had to publish it to my profile (at least back in December).
By making it very simple and painless to record and submit a video, and by making submitted videos private only to devs, a service that packages all of this for either software development or consumer facing websites could be a successful endeavor. Best of luck to them!
The article goes on to say that it's not a new concept. What they're suggesting is basically screencast.com linked in a bug report. Good idea, but all the necessary parts are already built
Comments
While maybe not a completely new concept, this does have some thoughtful features.
Like he says, a picture does say a thousand words. Sometimes there are bugs/behavior that are either difficult to describe or simply much easier to understand when presented with a video. I once recorded a short bug video for Airbnb when I saw odd behavior on their homepage in one browser and not in another, and I used Screenr to do this, which you can see here - http://www.screenr.com/IYq
Using Screenr was simple but does have differences from what he seems to be proposing, namely ease of use and secure sharing. Screenr was easy enough to use but I did have to log-in. To have a typical user provide feedback and even go to the trouble of recording a video, it would make sense to allow anonymous uploads or simple one-step registration. And with Screenr there doesn't seem to be a way to have private videos (like YouTube or Vimeo) so I had to publish it to my profile (at least back in December).
By making it very simple and painless to record and submit a video, and by making submitted videos private only to devs, a service that packages all of this for either software development or consumer facing websites could be a successful endeavor. Best of luck to them!
The article goes on to say that it's not a new concept. What they're suggesting is basically screencast.com linked in a bug report. Good idea, but all the necessary parts are already built