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Why bad technology dominates our lives by Don Norman

fastcompany.com
23 pointslazydon4 comments
On HN

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People would rather have something new and unstable than refined but a little out of date. That's the sole reason tech is "bad". Any company that decides we're just going to focus on bug fixing is a dead company.

Interesting short read. As a UX designer I am often tasked at creating ways to get people back into an app or a website. I feel like may never escape the profit driven cycle that enables taking advantage of people’s attention. I don’t enjoy that aspect of my job but bills must be paid.

Asking a UX designer to 'make my app / website popular again' sounds like something a soon-to-be-failed company would say.

Good content transcends bad UX. Good UX will never save bad content.

I think the "bills must be paid" philosophy goes all the way up the chain though. We're most of us in that leaky boat.

Capitalism rewards profitability above all else. For better or worse, a lot of “bad tech” monetizes really well.

It ain’t perfect, but is there a better way to organize a large-scale society?

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